Contact ZARGES
Case Sizing
To search for a case by dimensions, please visit our Case Finder page. To view a list of all available case sizes, please visit our Case Sizes page.
Frequently Asked Questions
These are answers to our most frequently asked questions. If yours has not been answered, please contact us.
Features
What levels of IP protection do ZARGES containers provide?
There are various degrees of impermeability and these are sub-divided into IP protection categories. The degree of protection is designated by a 2-digit system. The first digit denotes the degree of protection against solid substances; the second digit gives the degree of protection against water. Depending on the product line, there are containers which offer protection against water spray, IP 54 (K470), protection against water jets, IP 65 (Mitraset or K470 IP 65) as well as immersion-proof or moisture vapor proof containers IP 67 (K475, P472).
Is ZARGES USA ITAR and DDTC registered?
Yes, ZARGES USA is ITAR Certified and registered with the DDTC.
Are ZARGES cases lockable?
Yes, models K470, K424 XC and K475 can be locked with a 6mm shackle-type lock. In addition, lead seals using a 3mm seal wire may be employed. The K411 comes standard with lockable fasteners. Installed locks are also an option for the K470.
Does ZARGES offer TSA locks?
Yes, we offer a shackle lock with 3-digit, user-determined number combination which can be opened by USA TSA agents without damage.
What temperature ranges do ZARGES cases operate in?
ZARGES cases are rated to operate in extreme temperatures from -112°F to 302°F.
What types of padding / foam can ZARGES USA install in cases?
We can install several types of foam at our Charlotte, NC, Tech Center, including polyethylene, polyurethane, and antistat. Please contact us to discuss your requirements.
What gauge of aluminum does ZARGES use in case construction?
1, 1.5 or 2mm thicknesses depending on series and size of container. The equivalent would be 18 gauge, 15 gauge or 12 gauge aluminum sheet.
What is the maximum load capability of the handles?
Tests show a maximum carrying capability of 66 lbs. per handle.
What is the maximum load for a K470 case?
Cases with two handles are rated for 132 lbs. Cases with four handles are rated for 264 lbs.
Load capacity can be increased further by fitting a pallet underneath.
Can ZARGES cases be carried on airplanes?
Yes, our cases are ATA 300 certified, and many of them are available in appropriate carryon sizes.
Options
What accessories does ZARGES USA offer for aluminum cases?
Accessories range from dollys, trolleys and removable casters to standard internal fittings such as Pick’n’Pluck foam, divider sets and lid inserts to customer-specified foam inserts, painting, lettering and other add-ons. Contact us for details.
What color options do you offer?
We offer twenty color choices for an additional fee for many of our products. We can offer custom RAL colors by special request. Please fill out our Custom quote form for more details.
Can cases be customized with embossed lettering or a corporate trademark?
Yes, we can emboss your message or trademark using DIN standard lettering. Lettering height is approximately 3/4″, single or multiple line, with a maximum line length of approx. 16 characters. Please fill out our Custom quote form for more details.
What are the costs and requirements for UN Approval for hazmat transport?
We can only certify cases at time of purchase. We charge $81.68 per case. We have Hazmat certification for several of the cases we offer. We are certified for packaging groups I,II,III. Typically, modification of any kind to the containers will not allow us certify and the modified container must go through individual testing for certification. Please contact us for more information.
Can you ship Lithium Ion batteries in your cases?
Yes, ZARGES is manufacturer of IATA, 49CFR, and IMDG-compliant shipping and storage cases for LI Ion batteries in all stages of battery life. Please visit our Lithium Ion Battery information page or contact us for assistance.
Will ZARGES USA provide 3D models of cases?
Yes, we can email you a 3D file upon request, if you contact us. You will be required to sign an NDA before we will send the file.
How are K475 and Mitraset military cases supplied to the customer?
We deliver the K475 and Mitraset unpainted as standard, because aluminum does not need paint to protect it against corrosion. However, ZARGES will provide painting for an additional charge.
What are the options for fitting pallets under containers?
Aluminum pallets may be bolted on or tack welded. Wooden pallets and Secupal pallets may be bolted on.
Does ZARGES USA cut custom foam for other manufacturer's cases?
Yes, please contact us to discuss your needs.
Sales
What countries does ZargesUSA.com sell to?
ZargesUSA.com offers sales only within the United States. Other North American customers should call the office to arrange your purchase over the phone. Customers outside North America should contact us or visit ZARGES.com.
May I use a credit card from another country?
If you are purchasing on the website, the credit card used must be issued by a United States bank. However, you may use an international card if you call the office to place your order.
Do you ship out of the United States?
If you call the office to place your order, we can ship to Canada. For anywhere else outside of the US, we can ship to the customer’s freight forwarding company located within the US.
Does ZARGES USA work with shipping agents to foreign countries?
Yes, with shipping terms EX WORKS. Customer is responsible for contracting the shipper and for all customs duties and fees.
I am Tax Exempt. How do I enter my certificate?
Forward a PDF copy of your certificate to sales@zargesusa.com. For US federal exemptions, you may enter an exempt number at checkout. Please watch this video for how to enter your tax exemption information at checkout.
What are the warranty terms on ZARGES cases?
One Year on Workmanship. More information here.
What is the minimum quantity for custom orders?
We can create one-off customized products, but it is more cost-effective with a minimum of ten items.
Does ZARGES USA have a manufacturer representative in my area?
Yes, a list is available on our Manufacturer Representative page.
Does ZARGES USA offer any plastic or chipboard cases?
No, we only offer aluminum cases.
Other
How may I get further documentation or a printed catalog?
Our Data Sheets and Catalogs page contains catalogs, data sheets, case studies, white papers, certifications and test reports. If you want a printed catalog, please request one via the contact form.
I am an aluminum manufacturer and I am interested in providing casting / forging services for ZARGES USA. Whom should I contact?
All of our cases are constructed by ZARGES in Germany, and we have a Tech Center in Charlotte, NC for customization. We are not in need of additional manufacturers at this time.
I have a wonderful advertising / promotion / media idea for ZARGES USA. Whom should I contact?
TISOAA is the agency who handles our advertising and marketing. Please contact them at info@tisoaa.com with your inquiries.
