FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
FEATURES
What level of IP protection does a Zarges container provide?
There are various degrees of impermeability and these are sub-divided into IP protection categories. The degree of protection is designated by a 2-digit system. The first digit denotes the degree of protection against solid substances; the second digit gives the degree of protection against water. Depending on the product line, there are containers which offer protection against water spray, IP 54 (K470), protection against water jets, IP 65 (Mitraset or K470 IP 65) as well as immersion-proof or moisture vapor proof containers IP 67 (K470).
Is Zarges USA ITAR & DDTC Registered?
Yes, ZARGES USA is ITAR Certified and registered with the DDTC.
Are Zarges cases lockable?
Yes, Zarges cases are lockable. We offer a variety of locking solutions. Models K470, K424 XC, and K475 can be secured with a 6 mm shackle lock, or a 3 mm seal wire can also be used. The K470 also offers the option for installed locks. Additionally, Zarges offers a TSAapproved shackle lock with a 3-digit, user-determined combination, which allows USA TSA agents to open it without causing any damage.
What temperature ranges do Zarges cases operate in?
ZARGES cases are rated to operate in extreme temperatures from -228°F to 302°F.
What gauge of aluminum does ZARGES use in case construction?
1, 1.5 or 2mm thicknesses depending on series and size of container. The equivalent would be 18 gauge, 15 gauge or 12 gauge aluminum sheet.
What is the maximum load capability of the handles?
Each handle is rated for a working load of 110 lbs. (50 kg.)
Can Zarges cases be carried on airplanes?
Yes, our cases are ATA 300 certified, and many of them are available in appropriate carry-on sizes. Please be advised
that battery applications are a known exception.
What accessories does Zarges USA offer for aluminum cases?
Accessories range from trolleys and removable casters to standard internal fittings such as Pick’n’Pluck foam, divider sets and lid inserts to customer-specified foam inserts, vinyl toppers, and other add-ons. All accessories can be found here.
OPTIONS
Can cases be customized with embossed lettering or a corporate trademark?
Yes, we can emboss your message or trademark using DIN standard lettering. Lettering height is approximately 3/4″, single or multiple line, with a maximum line length of approx. 16 characters. Please contact us for options.
What are the costs and requirements for UN Approval for hazmat transport?
Zarges can only certify cases at time of purchase. The cost of the test & the label is $75. We have Hazmat certification for several of the cases we offer. We are certified for packaging groups I, II, & III.
Third Party modification of any kind to the containers will not allow us to certify.
Custom UN Hazmat Tested Solutions are available.
Please contact us for more information.
Will Zarges USA provide 3D models of cases?
Yes, we can email you a 3D file upon request, if you contact us. You will be required to sign an NDA before we send the file.
What are the options for fitting pallets under containers?
Aluminum pallets may be bolted on or tack welded. Wooden pallets and Secupal pallets may be bolted on.
SALES
Does ZargesUSA.com ship internationally, and do they work with shipping agents to deliver to countries outside of the United States?
Zarges USA only serves customers within North America. For companies outside of North America, please visit our international website at www.zarges.com.
Orders outside of the US (Canada & Mexico) cannot be placed online; please contact our office at: sales@zargesusa.com or 704-357-6285.
We will work with your shipping agents under EX Works terms.
I am Tax Exempt. How do I enter my certificate?
Forward a PDF copy of your certificate to sales@zargesusa.com. You may also upload it during checkout for online sales.
What are the warranty terms on Zarges cases?
One Year on Workmanship. More information here.
What is the minimum quantity for custom orders?
We can create one-off customized products, but it is more cost-effective with a minimum of 25 items.
Does Zarges USA have a manufacturer representative in my area?
Yes, a list is available on our Manufacturer Representative page.
Does Zarges USA offer any plastic or chipboard cases?
No, we only offer aluminum cases.
OTHER
Has the FAA approved Zarges cases for air travel, and how are they categorized in terms of packaging group?
Zarges cases are approved for air travel. However, the contents you place within the case may be restricted for air travel despite being packed inside a Zarges case. Always follow all transport regulations within your jurisdiction and those imposed by the airline. Zarges cases are available with an optional UN hazmat certification to Packing Group I, which is the highest available rating from the UN for the transport of dangerous goods. Refer to our Hazardous Materials page for more details.
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